Ordering Photo Editing Services
Prices
Prices are in Canadian funds (Cdn). Each price is for single images up to size 8" x 10" (20.32 cm x 25.4 cm). Inquire about prices for sizes larger than 8" x 10."
1. Photo Restoration: $49.00 per restored picture.
2. Personalizing Your Pet Photo: $49.00 per personalized picture.
3. Photo Restoration + Personalizing Your Pet Photo: $69.00 per restored and personalized picture.
4. Drawing of Your Pet Photo: $69.00 per coloured pencil drawing.
5. Scanning: $29.00 per picture. Formats: Photographs, Positive film (slides or film strips), color negatives and B&W negatives. Maximum image size: 8" X 10" (20.32 cm x 25.4 cm).
Taxes: Taxes are not charged.
Payment Options
Prepayment. Please read the following.
PayPal
After you confirm your order by e-mail, a PayPal e-mail request for payment is sent to you. PayPal is a hassle-free global online payment system accepting all major credit cards and bank transfers. PayPal is free. You also don't need a paypal account to pay. It's an easy-to-use and secure way to send and receive money online. You have 100% protection against unauthorized payments sent from your account. To learn more about PayPal, click here.
E-mail: james@TheStarsStillShine.com
Postal Mail
You may also send a check or money order by postal mail. For checks, please allow time for check clearance. Mail to:
Box 2501, Succ. Beebe, Stanstead, QC J0B 1E0, CANADA.
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Important Image Specifications / Questions
Questions
What dimension(s) would you like your image to be? Same size as original? 4" x 6"? 5" x 7"? 8" x 10"? Custom size?
Where will you view/display your image? On your screen/internet? In print? Both?
Specifications
Image formats accepted: Photographs, positive film (slides or film strips), color negatives and B&W negatives. Send photos by e-mail. Photos on CD are also accepted. If images are sent by postal mail and need to be shipped back to you, you will be billed for the shipping cost.
Send to Box 2501, Succ. Beebe, Stanstead, QC J0B 1E0 CANADA
Packaging your photos, film or negatives: Place images between two or more sturdy pieces of cardboard. Please send pictures without frames or glass. You may also want to insure the package and require a signature.
Scanning Service: Photographs, positive film (slides or film strips), color negatives and B&W negatives can be scanned. Maximum image size: 8" X 10" (20.32 cm x 25.4 cm).
Digital format(s) accepted:
JPEG (save the image in Maximum quality) /
BMP /
Photoshop Raw /
Photoshop 2 /
Photoshop format (PSD) /
Camera Raw /
Large Document Format (PSB) /
TIFF, TIF (Tagged-Image File Format)
To: james@TheStarsStillShine.com
Receiving your completed order: You receive a digital image by e-mail. Unless you specify a different format, a JPEG (saved in Maximum quality compression) is delivered.
Time: You will receive your completed order within 3 to 14 business days from the time we receive your order.
Order now.
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Frequently Asked Questions
What image formats will you accept?
Photographs, positive film (slides or film strips), color negatives and B&W negatives. Send photos by e-mail. Photos on CD are also accepted. If images are sent by postal mail and need to be shipped back to you, you will be billed for the shipping cost.
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What digital image formats will you accept?
JPEG (save the image in Maximum quality) /
BMP /
Photoshop Raw /
Photoshop 2 /
Photoshop format (PSD) /
Camera Raw /
Large Document Format (PSB) /
TIFF, TIF (Tagged-Image File Format)
Will I receive a printed or digital image?
Just a digital image by e-mail.
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What digital image format will I receive?
Unless you specify a different format, a JPEG (saved in Maximum quality compression) is delivered.
I don't have enough e-mail storage space. How will I receive my photos?
Increase the e-mail storage space of your e-mail account or sign up for a free e-mail account that provides at least 1 GB of e-mail storage space. For other options, contact James.
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How will I preview my finished image?
Depending where you plan to display the image, view it on screen or in print or both.
I have blurry pictures. Can you make them better?
A severely blurred image cannot be corrected or improved.
Where will I send my picture(s)?
james@thestarsstillshine.com
or
Box 2501, Succ. Beebe, Stanstead, QC J0B 1E0 CANADA
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How should I package my photos, film or negatives?
Place them between two or more sturdy pieces of cardboard. Please send photos without frames or glass. You may also want to insure the package and require a signature.
Do you scan photos?
Yes. James also scans positive film (slides or film strips), color negatives and B&W negatives.
Will my original(s) be altered?
No.
How large a photo are you able to scan?
8" X 10" (20.32 cm x 25.4 cm)
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How do I scan a photo?
Scan at 300 dpi (dots per inch) in RGB mode. Save as JPEG (save the image in Maximum quality) / BMP / Photoshop 2 / Photoshop format (PSD) or TIFF, TIF (Tagged-Image File Format).
May I order a picture larger than 8" X 10" (20.32 cm x 25.4 cm)? For example, if you send a 9" X 12" digital image, your order will be send to you the same size (9" X 12") or at your specified size. For an enlargement, please read the next question and answer.
I have a 4" X 6" picture. Can it be enlarged to a 8" X 12"? Yes. However, resampling (increasing the pixel dimensions and picture size) of an image can result in poorer image quality. Scan or photograph the image at a sufficiently high resolution. In this case, you are doubling the size of your image. Scan the picture at 600 dpi, then resample and preview the image onscreen or in print. To triple the size to 12" X 18", scan at 900 dpi.
Can my black & white photo be coloured?
Yes. Contact James for a price.
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Will you accept old sepia photos?
Yes.
When will I receive my order?
You will receive your completed order within 3 to 14 business days from the time we receive your order.
Will you accept more than one image per order? Yes.
What are your payment methods and terms?
See Payment Options above.
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I want to add a name on my photo. Is this extra?
The addition of elements is included in the price for the following services:
2. Personalizing Your Pet Photo: $49.00 per personalized picture.
3. Photo Restoration + Personalizing Your Pet Photo: $69.00 per restored and personalized picture.
Is your work guaranteed? Yes. If you are not completely satisfied, James will refund your money, with the exception of mailing costs, when pictures are sent by postal mail.
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